Professional Indemnity insurance for tech businesses

Protect your work, your team and your reputation

One mistake. One claim. That’s all it takes to derail your business. Professional Indemnity (PI) insurance shields you from costly disputes and keeps you moving confidently.

What this covers

PI protects you if a client claims they’ve lost money because of your work. Here’s how it helps:

Person with warning triangle

Professional negligence

Errors or omissions in the services you provide.

Document with warning triangle

Breach of contract

Missing deadlines or failing to meet a service level agreement.

Light bulb with a magnifying glass

IP infringement

Accidentally using copyrighted code or assets.

Lock and key symbol for cyber security

Data loss

A software bug wipes client files.

Two speech bubbles

Defamation

A claim for libel or slander.

Why you might need this

If a client claims your work caused them financial loss, this cover steps in to protect you.

When it becomes essential

  • Signing contracts with indemnity requirements.
  • Offering advice, consultancy, or implementation services.
  • Building software or systems clients rely on.

A real-world scenario

A SaaS platform you built has a bug that deletes client data. The client sues for lost revenue. Your PI policy covers legal fees, compensation, and helps you manage the fallout. It’s a classic example of an E&O insurance claim, where unintentional errors lead to losses.

What to remember

This isn’t just a tick-box for contracts. PI insurance protects your cash flow and reputation if something goes wrong – and for tech businesses, it’s often non-negotiable.

Why it’s critical for tech businesses

From SaaS startups to global MSPs, tech companies face unique risks:

  • Clients rely on your systems and advice. Even small mistakes can mean big losses.
  • Many enterprise clients require PI insurance before they’ll sign contracts.
  • Without it, legal costs and claims can devastate your business.

This is why public liability insurance for tech companies is more relevant than ever, even if your business is mostly digital.

We’ve reviewed countless policies where fast-growing tech businesses were unknowingly exposed. Don’t let that be you.

Who needs PI?

Founders and Chief
Technical Officers in SaaS, medtech, or fintech.

Consultants offering advice or implementation services.

Businesses working with sensitive data or high-value clients.

Any tech firm signing contracts with indemnity clauses.

How we help

We explain what’s essential (and what’s not).

We move fast when clients demand proof of cover.

We’ve already fixed PI policies for tech firms paying too much for too little.

What our customers say

Questions we get asked (and answers)

Q: Is PI insurance legally required? A: Not always, but many clients demand it before signing contracts.
Q: Doesn’t my general liability policy cover this? A: No. PI is specific to claims about your professional advice or work quality.
What if I’ve never had PI before? We’ll guide you through the process and get you protected, quickly.
What’s the difference between PI and E&O? None. E&O is the US term for what’s commonly called PI insurance in the UK. Both offer the same protection.

Not sure if you’re covered?

Let’s take a quick look at your current policy and flag any gaps. No jargon, no pressure.